Customer satisfaction is important to us.
If you are not completely satisfied with your purchase of Twin Elements Gummies, you may request a return or refund within the applicable return period specified on our website.
To qualify for a return, products must be returned in their original packaging and condition whenever possible.
Certain promotional, discounted, or special-offer products may not be eligible for returns unless required by law.
Once a returned item is received and inspected, we will notify you regarding the approval or rejection of your refund request.
Approved refunds will be processed using the original payment method. Processing times may vary depending on your financial institution.
Shipping charges are generally non-refundable unless the return is due to a shipping error or defective product. Customers may be responsible for return shipping costs where applicable.
For assistance with returns, exchanges, or refund inquiries, please contact our customer support team before sending any products back.
